Privacy Policy

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, shipping and billing address, order details, custom design information, messages, notes, and uploaded files. We may also collect browser, device, IP address, pages visited, and website activity information automatically.

Payment Information

Payments are processed through third-party payment providers, including Square. Moreno Market Apparel does not store your full payment card information. Payment information is handled according to the payment processor's own privacy and security practices.

How We Use Your Information

• Process and fulfill orders
• Communicate about your order
• Provide customer support
• Send invoices, receipts, and order updates
• Improve our products, services, and website
• Prevent fraud and protect our business
• Maintain legal, accounting, and tax records

Custom Artwork and Files

Artwork, logos, inspiration images, and other files submitted for a custom order are used to review, design, produce, and fulfill that order. Moreno Market Apparel does not claim ownership of customer-submitted artwork. By submitting files, you confirm that you have the right or permission to use them and authorize us to use them for your order.

Marketing Communications

We may contact you about order updates or inquiries. We will send marketing communications only when you have opted in or otherwise provided permission. You may unsubscribe from marketing messages at any time.

How We Share Information

We do not sell your personal information. We may share information with trusted providers needed to operate our business, including payment processors, shipping carriers, website hosting services, email platforms, and accounting, legal, or other business service providers. We may also disclose information when required by law or to protect our rights, customers, or business.

Cookies and Tracking

Our website may use cookies or similar technologies for website functionality, traffic measurement, and checkout features. You may adjust cookie settings in your browser, although some website features may not function properly afterward.

Data Security

We take reasonable steps to protect personal information. However, no website, storage system, or transmission method can be guaranteed to be 100% secure.

Data Retention

We retain information as needed to fulfill orders, provide support, maintain tax and business records, resolve disputes, and meet legal obligations.

Your Choices

You may contact us to request that we update, correct, or delete personal information, subject to any information we are required to retain for legal, tax, accounting, or business purposes.

Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. Moreno Market Apparel is not responsible for the content, security, or privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.